PLEASE FOLLOW DOWNLOADING
INSTRUCTIONS BELOW
For fabric requirements, please click on photo images above.
© 2017 Nadra Ridgeway, ellis & higgs. All rights reserved. This pattern is not available for commercial resale. Pattern duplication and sharing is prohibited.
TERMS OF USE:
You may sell handcrafted items made from this pattern under the following conditions:
- The item must be made by the individual that purchased the pattern. Keep a copy of the receipt as proof of purchase.
- The item must be made by hand, one at a time, mass production is not allowed.
- Credit must be given to ellis & higgs as the designer of the pattern on a tag affixed to each item.
- If selling online, the listing must contain a direct link to the original pattern.
**DIGITAL PATTERN DOWNLOADING & POLICY DETAILS:
Downloading
When you complete your order, you will receive an email that says “Your downloads are ready”. In this email you will have a unique URL link to click on which will lead you back to our website and the following screen:
Click on the words “Download Now” so that a little window pops up for you to select whether you want to open it as a PDF or save it to your computer. Be patient with your first attempt – the file is large, so it may take a few moments to load the PDF depending on your ISP connection speed.
Once the window pops up you can select either option of whether to “Open” or “Save”. If saving it, just be sure to make a note of where you are saving it on your computer so you can retrieve it later.
If you click on your download link and a web browser appears but only presents you with a white screen or downloading doesn’t appear to take place, most likely there is an incompatibility between the web browser you are using, your system software, and the way our website serves files. First try switching to a different web browser. (For example, if you are using Internet Explorer, try starting the download with Firefox instead. We have found that Firefox works very well!)
However, if switching browsers does not work for you, try downloading it from your laptop or desktop computer rather than an iPad or mobile device. This usually solves the issue as the iPad tends to hide downloaded files in odd places and requires a reader app to open it (Adobe Reader App or Kindle App are free).
If all else fails, you can forward your email link to a friend or local copy center business to have them download and print it for you.
Digital Policy Details
This digital product policy is designed to help you understand our commitment to you but also remind you of your responsibilities when you purchase digital products from The Featherweight Shop. If you have a registered account with our website, then your order history is provided once you login to your account. You can then download any digital product or pattern purchases at any time in the future using your order history. Due to the nature of digital products, saving to computers, etc., refunds cannot be issued. If you would like a hard copy of this pattern, then please feel free to forward the digital file that is emailed to you to a family member, friend or your local copy center for printing.
If you do not have a registered account, then please know that it is your responsibility to promptly download and save the file you purchased to your computer. Once you have downloaded and saved your item, safeguarding it is up to you. Be sure to back up your files, because it is not a matter of “if”, but “when” your files will be lost. Carbonite, Backblaze or other backup file system is highly recommended. You set it up and never have to worry again. However, if you ever need to recover your lost files, these backup programs are a life saver!
Fast Shipping & Professional Packing
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting specifications. Prior to shipping your items will be thoroughly examined and secured. Each day, we ship to thousands of clients in many countries. This demonstrates our dedication to become the biggest online retailer on earth. There are distribution centers and warehouses located in Europe and the USA.
Note: Orders that include more than one item are assigned a processing time depending on the item.
We will carefully examine all items ordered before shipping. Today, the majority of orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
Stock is dynamic, and cannot be fully controlled by us because of the involvement of many entities, including the factory as well as our warehouse. This means that the actual stock could alter at any time. It's possible that you may not receive your order once the order has been made.
Our policy runs for 30 days. If you have passed 30 days without a trace since the purchase however, we're unable to give you a refund or exchange.
In order to be eligible for a refund your product must be unopened and in the same condition as when you received it. It must also be returned in its original packaging.
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